Privacy Notice

PML Global Logistics Ltd Last Updated: April 2026

1. Introduction

PML Global Logistics Ltd (“PML Global”, “we”, “us”, “our”) is committed to protecting the privacy and security of personal information. This Privacy Notice explains how we collect, use, store, share and protect personal data, and outlines the rights available to individuals under the UK GDPR and the Data Protection Act 2018.

2. Who We Are

PML Global Logistics Ltd Company Number: 11085523

Registered Office: Fleet House, Axes Lane, Salfords, Redhill, RH1 5QL

Operational Address: C/o Martells, Unit 2–3, Charlwoods Road, East Grinstead, West Sussex, RH19 2HG

Telephone: 07889 495057 Email: info@pmlglobal.co.uk

3. Personal Data We Collect

Customers and Business Contacts

Full name
Company name
Job title
Postal address
Email address
Telephone number
Delivery and collection contact details

Service and Account Information

Quotation requests
Order and booking information
Warehousing and inventory records
Fulfilment instructions
Exhibition logistics requirements
Communication records
Account and transaction history

Website Information

Contact form enquiries
Newsletter subscription details
IP address
Browser information
Website usage analytics
Cookie preferences

Supplier Information

Contact details
Contractual information
Business payment and invoicing details

4. How We Use Personal Data

We use personal data to:

Provide logistics, transport, warehousing, fulfilment and exhibition services
Process enquiries and prepare quotations
Arrange collections and deliveries
Manage storage and inventory
Administer customer and supplier relationships
Communicate regarding services and orders
Process payments and invoices
Improve our services and website
Send service updates and business communications
Comply with legal and regulatory obligations
Protect our business, employees, customers and assets

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Contract
Legal Obligation
Legitimate Interests
Consent (where required)

6. Sharing Personal Data

We may share personal data with:

Transport and courier partners
Warehousing and fulfilment providers
IT service providers and software suppliers
Professional advisers
Regulatory authorities
Law enforcement where required

We do not sell personal data.

7. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, disclosure and misuse.

These measures include:

TLS 1.2+ encryption for data transmitted over the internet
Secure hosting environments
Role‑based access controls
VPN‑restricted administrative access
Regular security reviews and vulnerability scanning

Our client ordering portal is hosted by Courier Software Ltd. Their environment uses SQL Server Express, which does not support encryption of database files at rest. Personal data stored within that system is protected through secure hosting, access controls, and network security measures.

Access to personal data is restricted to authorised personnel and trusted service providers.

9. Data Retention

We retain personal data only for as long as necessary to:

Provide services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements

Data is securely deleted or anonymised when no longer required.

10. Website Enquiries and Marketing

We use enquiry information to respond to requests and communicate regarding services. Marketing communications are sent only where permitted, and you may unsubscribe at any time.

11. Your Rights

Under UK GDPR, you have rights including:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights relating to automated decision‑making

12. How to Exercise Your Rights

Privacy Officer Email: paulm@pmlglobal.co.uk Telephone: 07951 055466

We may request proof of identity before responding. We respond within one month of receiving a valid request.

13. Your Responsibilities

To help us maintain accurate records, individuals should:

Provide accurate information
Keep contact details up to date
Provide sufficient information when making requests

14. Complaints

You may contact our Privacy Officer or lodge a complaint with the ICO:

Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Website: www.ico.org.uk

15. Changes to This Privacy Notice

We may update this notice to reflect changes in legislation or business practices. The latest version will be available on our website.